14:22:40 <ggus> #startmeeting tor community team
14:22:40 <MeetBot> Meeting started Mon Apr 10 14:22:40 2023 UTC.  The chair is ggus. Information about MeetBot at http://wiki.debian.org/MeetBot.
14:22:40 <MeetBot> Useful Commands: #action #agreed #help #info #idea #link #topic.
14:22:41 <nina13[m]> o/
14:22:44 <championquizzer> hello o/
14:22:45 <ggus> hello team!
14:22:50 <ggus> gaba: ping
14:23:30 <gaba> Hi
14:23:40 <ggus> today we're reviewing championquizzer presentation for CR dev meeting
14:23:45 <ggus> https://pad.riseup.net/p/user-support-CR-2023
14:25:54 <ggus> championquizzer: i think it worth describing CN user experience/ feedback about the PTs that we use
14:25:58 <ggus> https://metrics.torproject.org/userstats-bridge-combined.html?start=2016-01-10&end=2023-04-10&country=cn
14:26:16 <ggus> for example: what users from china feels about meek-azure? snowflake? obfs4 bridges?
14:27:19 <championquizzer> yeah, we should add this feedback. Also adding what we have heard from users using connection assist to the list
14:29:43 <championquizzer> ok, i'm adding all the feedback to 'Notes' in the pad
14:30:21 <ggus> emmapeel: could you provide to championquizzer how much our websites and other resources are localized in CN and tibetan?
14:31:14 <emmapeel> no tibetan yet
14:31:27 <emmapeel> ill give championquizzer the info for the rest
14:31:37 <championquizzer> thanks emmapeel!
14:31:56 <emmapeel> CHinese for China, I guess?
14:32:05 <emmapeel> (zh-CN)
14:32:09 <ggus> yup
14:32:25 <ggus> emmapeel: could you also provide about orbot, onionshare, and tails?
14:32:33 <ggus> *stats
14:32:42 <emmapeel> ok
14:32:54 * nah lurking :eyes:
14:37:07 <emmapeel> bomdia nah 1
14:37:07 <ggus> championquizzer: another thing you can add - how much tickets the user support team solved from each country.
14:37:26 <ggus> championquizzer: which is the most popular support channel for each country
14:39:10 <championquizzer> ggus: a representation bar chart or something similar will be good here, i think. adding to the notes
14:39:15 <ggus> emmapeel: nina13[m]: any other feedback for championquizzer presentation?
14:41:11 <emmapeel> not really, is looking good!
14:41:27 <nina13[m]> ggus: looks good, all the main points are there
14:41:47 <emmapeel> i would say more about the coordination with other teams, especially the work with UX
14:42:35 <emmapeel> like: support people attending the ux meetings, and handling the feedback, etc
14:43:32 <ggus> emmapeel: like how we handle inter-team work
14:44:21 <emmapeel> yes
14:46:42 <ggus> championquizzer: another thing - i'd prefer to fully focus on user point of view. so i'd remove bridge campaigns and vantage points.
14:47:19 <championquizzer> ack
14:50:47 <ggus> championquizzer: ah, i think it worth mentioning some common threats for these users. for example, in china we have seen fake tor browsers like "onionpoison"
14:51:29 <ggus> so, promoting gettor and making it more reliable is more critical in certain contexts than others
14:53:45 <championquizzer> that's a good point. also another issue when our websites/mirrors are blocked in certain regions is the fact that a lot of random channels/websites show up distributing TB binaries
14:54:02 <championquizzer> like we saw in .ir
14:55:10 <ggus> championquizzer: maybe we could add which gettor distribution channel/mirror is blocked in these countries
14:55:30 <ggus> we could use greatfire and ooni to check that
14:55:48 <ggus> from the top of my head, github and gitlab works in china
14:56:48 <ggus> ok, i added to the pad
14:56:50 <ggus> anything else?
14:56:58 <championquizzer> perfect. thanks
14:57:50 <ggus> great! i think that's all for today
14:57:56 <ggus> #endmeeting