16:05:36 <donuts> #startmeeting UX Team Weekly Meeting, 8 November 2022
16:05:36 <MeetBot> Meeting started Tue Nov  8 16:05:36 2022 UTC.  The chair is donuts. Information about MeetBot at http://wiki.debian.org/MeetBot.
16:05:36 <MeetBot> Useful Commands: #action #agreed #help #info #idea #link #topic.
16:05:40 <donuts> pad is here:
16:05:41 <donuts> https://pad.riseup.net/p/tor-ux-team-2022-keep
16:06:02 <donuts> please add anything you'd like to discuss today to the agenda, or skip to adding your weekly updates
16:09:21 <nah> i'm done!
16:09:28 <championquizzer> me too
16:09:40 <donuts> okay two quick announcements:
16:09:50 <donuts> SOTO is tomorrow! But we'll talk about that in a sec
16:10:07 <nah> wohoo
16:10:58 <nah> championquizzer: i just pinged you in a ticket i've been working on
16:11:03 <donuts> Secondly 11.5.7 was shipped with a small patch to match up the locale from single-locale Tor Browsers to multi-locale versions when 12.0 gets released
16:11:07 <nah> ups
16:11:30 <donuts> Sorry nah, you want to go ahead?
16:11:33 <championquizzer> nah: ack!
16:11:38 <nah> i can go later
16:11:41 <nah> go for it, donuts
16:11:57 <donuts> okaydokes, SOTO slides are basically done!
16:12:03 <donuts> https://www.figma.com/file/hpFOx2b4I7nznw1UE6uiby/Presentations?node-id=1301%3A1285
16:12:06 <donuts> just a couple more to finish
16:12:33 <donuts> we did a lot of work this year, so it was hard choosing what should go in
16:12:54 <donuts> I'm going to do a practice run this afternoon, so if I run over (which is likely) I may need to remove a few more slides
16:13:00 <nah> wow, figma soto slides!
16:13:03 <championquizzer> v nice
16:13:32 <donuts> it was so much easier than jumping between Figma and something else :P
16:13:37 <donuts> hopefully it works fine tomorrow
16:14:01 <nah> hehe looks beautiful
16:14:09 <donuts> I've added the countries championquizzer has been forwarding user feedback from to the second map, since that's user research too
16:14:38 <donuts> I know we've had feedback from russia,iran and turkmenistan about blocking – but is the same true for belarus and china?
16:14:46 <donuts> or has user feedback from those countries been more limited?
16:15:18 <championquizzer> limited but we've surely had feeedback from these countries too
16:15:29 <championquizzer> from user support perspective
16:15:51 <donuts> fine, I'll keep them in – I think it's important to acknowledge that we're keeping an ear to the ground in censorship hotspots when we're talking about UR
16:16:45 <donuts> okay that's it from me!
16:16:55 <donuts> any questions/comments? or nah do you want to go ahead now?
16:17:08 <nah> sure, i'll be quick
16:17:13 <championquizzer> sounds good, donuts. the graphics looking very nice btw :)
16:17:33 <donuts> championquizzer: ty! a lot of it is nicob's hard work!
16:17:37 <nah> sorry - i need 5min
16:17:41 <nah> got a situation here
16:17:45 <donuts> nah: no worries
16:17:45 <nah> no
16:17:48 <nah> i'm ok now
16:17:50 <nah> sorry
16:17:51 <donuts> oh okay
16:18:10 <nah> ok, so, we've been working in a risk assessment for user research
16:18:16 <nah> in censored regions
16:18:39 <nah> the main goal for this is to avoid putting users at risk
16:18:45 <nah> while testing tor features
16:18:53 <nah> or any other tools that we test
16:19:07 <nah> for now, it's tor browser for desktop, tor browser for mobile and onionshare for mobile
16:19:56 <nah> an almost-to-go file has been created and shared to collect feedback
16:20:09 <donuts> \o/
16:20:15 <nah> so we can restart our testing in the locations (censored regions)
16:20:35 <nah> i pinged gus, gaba, and others to share their thoughts on that :)
16:20:37 <nah> https://gitlab.torproject.org/tpo/ux/research/-/issues/92#note_2852372
16:20:45 <donuts> awesome nah!
16:20:48 <championquizzer> great!
16:21:09 <nah> and that's it
16:21:43 <donuts> I'll be able to review it last I think (after everyone else's feedback has been added), I need to catch-up on some other work for sponsors after SOTO and then I'm going to be afk Wed-Fri next week
16:21:56 <donuts> but after that I should be free to start catching up on reviews :)
16:22:07 <nah> ty donuts!
16:22:26 <nah> meanwhile, fabby and i will be workin in the user research plan considering this file
16:22:33 <nah> so that later we can start recruiting testers
16:23:48 <donuts> sounds good!
16:24:45 <donuts> okay championquizzer, I think you're good to go next!
16:24:52 <championquizzer> ty
16:25:13 <championquizzer> user support report for october: https://lists.torproject.org/pipermail/tor-project/2022-November/003494.html
16:25:46 <championquizzer> i wanted to discuss about the developments from china that we're seeing
16:26:16 <championquizzer> ok, so you might notice the user support request from .cn has gone down significantly
16:26:38 <championquizzer> in sept we had about 180 tickets
16:26:58 <championquizzer> last month, it was 38
16:27:38 <championquizzer> looks like we have more users from cn, as per metrics \o/
16:27:46 <nah> yess!
16:27:47 <championquizzer> https://metrics.torproject.org/userstats-bridge-country.html?start=2022-08-10&end=2022-11-08&country=cn
16:27:53 <nah> i was checking it too
16:27:59 <nah> a lot more!
16:28:15 <championquizzer> i think the changes to connect assist is working well and the major factor here
16:28:15 <nah> so, do you think it's because of connection assist?
16:28:20 <nah> nice :))))
16:28:25 <championquizzer> yep, i believe so
16:28:35 <nah> and also obfs4?
16:29:11 <championquizzer> other observation is that gettor bot (both telegram and email districutor) updates to latest TB version automatically
16:29:42 <championquizzer> so more users from .cn. .ir (i.e. countries which heavily rely on gettor for TB) are suing up to date browsers
16:29:48 <championquizzer> *using
16:29:57 <championquizzer> nah: yep
16:30:12 <nah> https://metrics.torproject.org/userstats-bridge-combined.html?start=2022-08-10&end=2022-11-08&country=cn
16:30:27 <nah> championquizzer: nice! that's good news
16:30:43 <championquizzer> hehe, i was just going to paste that link. thanks! :p
16:31:37 <nah> that's really good news
16:31:57 <championquizzer> i'm still trying to gain more user feedback if what we are observing is actually what they are seeing as well. let's see how this goes
16:32:10 <nah> it seems donuts it's having internet issues
16:32:20 <championquizzer> oops. wb, donuts
16:32:32 <donuts> baha, thank you
16:32:33 <nah> championquizzer: yep, that was my next question
16:32:47 <donuts> I've been blaming my internet but I think something's up with my IRC client
16:32:47 <nah> championquizzer: how do they usually share feedback? RT?
16:32:59 <donuts> it keeps disconnecting and refusing to reconnect
16:33:10 <donuts> the last thing I read was this:
16:33:11 <donuts> [11:27:18]  <championquizzer> i wanted to discuss about the developments from china that we're seeing
16:33:15 <donuts> could someone copy paste the backlog please?
16:34:02 <championquizzer> nah: mostly via email aka RT, yes ....but telegram seems to be popular now as well i.e. we are getting more and more cn users on telegram support channel
16:34:25 <donuts> nah has just PM'd me the backlog
16:34:27 <donuts> great news!
16:34:37 <nah> done, donuts
16:34:55 <donuts> thank you!
16:35:01 <donuts> that's fantastic
16:35:17 <donuts> bah, OFTC is still complaining that I haven't been identified, IRC is a pain
16:36:12 <nah> championquizzer: nice, i would love to have a look on the connection assist feedback, if you have any thing more specific
16:36:15 <nah> to share
16:36:16 <nah> on pvt :)
16:36:25 <nah> donuts: do you use irssi?
16:36:37 <donuts> nah: no, textual 7
16:36:39 <championquizzer> cool. i don't have annything specific right now..but will keep you in loop most definitely
16:36:48 <championquizzer> nah: ^
16:36:57 <nah> thank you championquizzer !
16:37:04 <donuts> yes, thanks championquizzer!
16:37:22 <donuts> okay I'm gonna call the meeting so I can grab something to eat before my next one
16:37:29 <donuts> unless there's anything else for today?
16:37:38 <championquizzer> i am good
16:37:46 <nah> same!
16:37:59 <donuts> thank you both!
16:38:02 <donuts> #endmeeting