17:06:25 #startmeeting support.tpo website 17:06:25 Meeting started Wed Feb 7 17:06:25 2018 UTC. The chair is isabela. Information about MeetBot at http://wiki.debian.org/MeetBot. 17:06:25 Useful Commands: #action #agreed #help #info #idea #link #topic. 17:06:33 hello 17:06:34 oi 17:06:40 t0mmy just boarded a flight so wont be joining 17:06:49 k 17:06:49 hola! 17:06:51 * hiro things about signals convolution everytime isabela says convo :D 17:07:11 *thinks 17:07:25 hehe 17:07:35 alright folks 17:07:43 i sent the door or die letter yesterday 17:07:43 :) 17:07:49 how yall feel about that? 17:07:50 too much? 17:07:57 good with me 17:07:58 or we can try? 17:08:07 *do or die 17:08:08 sorry :) 17:08:08 I was going to ping Phoul about working on that later today 17:08:16 +1, I think that should be do-able. 17:08:22 personally I want to do, not die 17:08:23 :) 17:08:27 don't kill me Isa 17:08:27 lol 17:08:32 ^ Likewise, fwiw. 17:08:51 hehehe me hides from erin 17:08:51 lets do ittt no dieee 17:08:53 I think I can put the missing questions in the repos as soon as you guys have reviewd them 17:08:59 :P 17:09:21 where are the new questions? 17:09:23 no one will die :D 17:09:38 so since everyone is in the mojo of getting shit done 17:09:43 lets do that now? 17:09:52 how is that? lets look each section questions and close the deal on copy? 17:09:55 too much? 17:10:01 that sounds fine 17:10:08 can you paste the doc here, i don't have it handy 17:10:14 yes 17:10:25 https://docs.google.com/document/d/1bOX9KSTFrc7rkMbw-QgKG9jAu6JIGMA83bvz7TMsaLE/edit?usp=sharing 17:10:38 https://pad.riseup.net/p/support-tpo 17:10:41 ^^ our todo pad btw 17:10:48 in case folks are looking for that too 17:10:59 so let's read down the pad and flag anything that we think needs to be changed? 17:11:05 and then when we get to the end, think about what is missing? 17:11:09 the google doc 17:11:16 we know for sure the censorship thing needs it 17:11:17 right the google doc, not the pad 17:11:19 yes 17:11:36 but we should work there right now and fix it, so if you find something use 'suggestions' and do it 17:11:44 we give like 15min for that 17:11:50 then we go down all suggestions done 17:11:53 and approve etc 17:11:56 hiro: we should work on UI mobile, if you catch the top and secondary menu, I can review the footer + some font-size things, que dices? 17:11:56 how that sounds? 17:13:28 perfecto 17:13:35 hey quick question 17:13:44 I am changing instances of "OSX" to "macOS" which is correct 17:13:49 but for gettor, is this updated? 17:13:57 or should people still email gettor and write "osx" 17:14:06 it still says osx 17:14:17 our bundles are still "osx" too 17:14:24 hmm okay 17:14:39 maybe I will put OSX in parentheses where i am changing it. and the not change it for gettor. 17:14:45 hiro: cool :) 17:14:58 i think that works for now 17:15:27 flexlibris: +1, I didn't actually know that was an official change. Apparently I dont keep up with mac world well enough. 17:15:39 i honestly only learned it recently 17:16:25 doesnt seem to be consistent yet 17:16:48 stephw: consistently used you mean? yeah 17:16:54 yea 17:17:39 but yea it is official since sept 2016 i see 17:17:44 so we should get those changes started 17:18:00 folks 17:18:05 the contact part at the end 17:18:12 i left a question about it there 17:18:23 wikipedia -> macOS (/ˌmækoʊˈɛs/;[7] previously Mac OS X, then OS X) 17:18:29 I think the TorBSD part might be FUD 17:18:40 FUD? 17:18:46 fear, uncertainty, and doubt 17:18:53 it's true that TB is out of date for BSD 17:18:59 but we might want to say this differently, I dunno 17:19:03 the BSD people might get upset 17:19:49 maybe we can say "is not officially supported" 17:20:41 I'd be OK with that, though their browser has lagged pretty heavily in the past. "Not officially supported" should cover that though, we dont maintain it and cant update it ourselves. 17:20:49 yeah 17:21:07 here! 17:21:13 I came across quite a few people asking doubts about running Tor BSD. So maybe we can suggest an alternative too? 17:21:23 gman999: help us! 17:21:25 isabela: For the contact portion, most of this is taken directly from the website contact page. I'm not sure if we need it in the portal at all if that contact page will still be available? (I could be wrong) 17:21:27 what is 'running torbsd?' 17:21:34 tb on openbsd? 17:21:34 Tor Browser on BSD 17:21:39 yeah 17:21:45 yeah... we're usually a little behind 17:22:20 I am going to change "where can I get bridges" to something about censorship 17:22:25 per Isa's email about this 17:22:47 tx 17:23:11 Phoul: sounds good 17:23:19 Phoul: even on redesign that page will have this info 17:23:28 Yeah, I'm not sure duplicating it makes sense. 17:23:30 so should stay cool that way 17:23:39 we will ignore it then :) 17:23:43 :) 17:23:48 i will update the comment to ignore that part 17:24:15 should we cut the relay questions and link to the new guide? 17:24:22 stephw: Was just thinking about that 17:24:38 at least link to them 17:24:48 i wonder if we should just replace the text with what is on the relay guide 17:24:52 I think for the technical details, that would make the most sense. For questions like "should I run this from my home", I think keeping it in might make sense, as those details wont likely change and sending people elsewhere seems overkill. 17:24:55 and also link to the guide 17:25:05 hey quick favour (I hope) to ask: could you flag all the questions that you are changing so that I know? 17:25:05 we don’t want to have to end up editing multiple pages in the future though 17:25:36 sure we can highlight yellow 17:25:41 thanks 17:25:57 hiro: I just started adding mine as suggestions 17:26:10 the only changes I made that were not suggestions were small, like OS X -> macOS 17:26:25 or we can highlight yellow if that is easier 17:26:26 (likewise, made a few spacing changes as words were smushed together, but thats all ive changed so far) 17:26:40 but I bet hiro needs us to highlight those small changes too 17:26:44 Yeah 17:27:03 yes 17:27:21 lets make sure we either use suggestions for changes or highlight it somehow 17:27:28 so we can track it 17:28:17 hiro: do you need me to leave a remind that for the censorship section we should copy the whole answer there again 17:28:22 remember we discuss this? 17:28:49 yes that would be nice 17:29:09 to have a reminder I mean 17:29:42 will do :) 17:30:37 Was just reading the answer for "running exits from home", and the final line "you never should use that machine for any illegal purpose". Should we actually state this? I mean... technically you should do that if its not Tor as well. 17:30:58 yeah..... 17:31:05 I think best to leave it off 17:31:46 flexlibris: you will fix the bridge question under censorship? 17:31:57 isabela: yes, first i fixed it under TB 17:32:09 then I am going to copy paste all the censorship related questions into that section too 17:32:57 k 17:32:58 tx 17:36:56 okay I read through all the questions, now I am c&ping censorship-related ones in that section 17:37:10 just the question, not the answer, for easy copying 17:37:10 If the general plan is to still have an operator portal, I wonder if we should strip the operator section from this, rewrite it to point more at wiki answers and save it for that portal? 17:37:28 the community portal will come later 17:37:32 and that will have operator stuff 17:37:43 so maybe for now this is fine 17:37:58 since what we have here are the most frequently asked questions 17:38:27 True. Once the community portal exists, we can evaluate if we want to keep that section in the support one. 17:38:44 yeah i think once the community portal exists we should take out that entire section and point it to the community portal resources 17:38:52 *nods* 17:42:35 okay i duplicated the censorship ones 17:43:27 I added a line to the "How do I view the Tor Browser message log?" question, just to finish the answer. 17:43:57 now I am looking through Pari's most recent user issues report to see if we should add anything new 17:44:12 k 17:44:15 thanks for doing this 17:44:29 thoughts about those... 17:44:44 people are asking about Orfox to TB for Android switch, but I think we don't have a timeline to give them yet, right? 17:44:57 i mean we are working on it 17:45:01 but the final final version no 17:45:04 we dont have that yet 17:45:06 yes that's what I meant 17:45:11 so I think better to not include it yet 17:45:20 we might have another alpha soon 17:45:25 should we include something about donating to Tor? 17:45:27 but little alphas like that for a while 17:45:32 people want to know if they can donate with cryptocurrencies 17:45:44 tho they might not care about that so much after this week :) 17:45:45 donation has a whole faq 17:45:46 yeah that is one thing I came across 17:45:52 in a lot of places 17:45:52 maybe send ppl there? 17:45:55 yes 17:46:17 fexlibris maybe they care more because they don't know what to do w their bitcoins? 17:46:17 * isabela might have eraised all her phone data by mistake while on this meeting btw 17:46:20 hehe 17:46:23 not sure if that is good or bad 17:46:23 :) 17:46:43 thankfully i got out of support call with drl before that happened 17:46:50 eep 17:47:14 sorry for the distraction 17:47:59 Usually what I do when people ask about unreleased projects like that, I advise them to watch the blog for updates. I could write an answer like that, if it would be helpful. 17:48:04 Can also leave it off though 17:48:09 (Android TB) 17:48:40 Yes, i think somehting like we are working on it, you might see some alpha releases with new things coming out. Watch our blog for mroe updates 17:48:51 Will write that up 17:48:56 tx 17:49:02 +1 I think that'll be good to include 17:49:37 to let people know it is something that's being worked on by people at Tor 17:51:29 okay i added another one from pari's research that advises people to use the low security slider setting if twitter, facebook, etc is disfunctional 17:51:48 Added the Android TB question 17:52:56 k (please remember to mark it somehow so hiro knows) 17:52:59 I realize my hilights look different from everyone elses, and I dont know how to use gdocs. Sorry about that. 17:53:03 i highlighted all of mine 17:53:05 hehe 17:53:06 I did mark mine though, there is a suggestion attached to it and its hilighted. 17:53:10 is alright 17:53:11 Its just hilighted... in a funny way 17:53:12 lol 17:53:13 dont need to be equal 17:53:31 just need to shine 17:53:32 hehe 17:53:50 k 17:54:15 if we are feeling this is good for at least launch with (of course will change over time) 17:54:25 i think next is for hiro to update the text on the site 17:54:34 then Phoul export it to transifex 17:54:35 or import it 17:54:43 depends on how you see it :) 17:54:59 Yup! As soon as I get the thumbs-up from Hiro, I will get it into Transifex. 17:55:15 ok you should get that tomorrow Phoul 17:55:16 ok 17:55:28 hiro: Perfect! I will be able to get it into tx tomorrow as well. 17:55:40 i think doing this at this meeting was a good way to get progress fast and move on w stuff 17:55:44 yes 17:55:46 love working meetings 17:55:47 +1 17:56:01 next homework for everyone is to update the git repo (maybe early next week) 17:56:08 with the new content there and play with it 17:56:12 lets find funky behavior 17:56:20 cool? 17:56:56 Ideally, the new content will be in git before it goes up on Transifex. But we can work around that if not possible. Generally its best to set the string location during resource setup (where the strings live in git). 17:57:42 oh i mean 17:57:55 in parallel 17:58:09 like while things from git are on transifex for translation 17:58:12 Oh, oops, I misunderstood :) 17:58:23 we should use it for debugging the UI and normal functionalities 17:58:26 hehe 17:58:27 is alright 17:58:57 if nothing else, i think we are cool for today 17:58:57 do you guys think it would be ok to have it up for testing at support.tpo ? 17:58:59 yep i will get on that towards the end of this week/beginning of next 17:59:17 or shall I put it up on a tmp vm? 17:59:19 hiro: i think so, if we are not promoting it 17:59:31 hiro: It might be worth making a beta / alpha URL or something, I've run into needing that with the manual recently and wish I had done it initially. 17:59:35 is not super sekrit project 17:59:38 Or staging or whatever we want to call it 17:59:48 yeah 17:59:53 staging sounds like a good idea 18:00:00 ok so I will ask tpa to make a staging 18:00:02 somewhere live will be easier for testing cross devices 18:00:09 yes 18:00:12 :) 18:00:17 and on tor browser security levels 18:00:20 could we have a question that goes into more detail about what how the security slider settings differ? 18:00:36 btw the community team meeting is supposed to happen in here now 18:00:41 hi 18:00:43 I don’t see a question about just the security slider but we might need one 18:00:43 yes 18:00:44 hi kat5 18:00:46 we need to go 18:00:47 :) 18:00:49 byeee 18:00:52 haha 18:00:52 stephw: yes good idea 18:00:53 #endmeeting